Customer Support

Relax, we’ve got your back. 

If you need some support we are here and happy to help please feel free to contact us by phone or email, whichever you prefer.  When you do reach out it’s helpful to have the serial number on your product (white sticker on the back of the product), your name, your address, your phone number, and a brief description of the problem.  We’ll take care of the rest.

Customer Service Hours – 9:00 AM and 5:00 PM CST, Monday through Friday

Customer Service Email – service@ib-wellness.com.

Customer Phone number – (877) 217-2862